This was an extremely disappointing experience. The compactor I purchased was completely useless wouldn't work ,amazingly after I sent it back to them they returned it saying it was ok and any problems were my fault. I had to take them to the small claims court to get my money back and which the kept on delaying and not showing up for hearings. Steer clear of them products are not quality goods
Ordered a crowbar and it couldn't be delivered. (my fault) and was sent back to depot. Online help sorted it out within five minutes and resent item. Great experience!!
Useless they sold me a faulty product so I asked them to fix it they said someone would pick it up and no one ever came. So I took it in myself and they said they would look into it and send it back. I recieved it back and they said it had no fault so I tried it and it was still not working. I'm not sure they even turned it on Then I requested they fix it so they asked for videos of it not working so I sent them from my phone. A week later I rang them as I had herd nothing and they said "oh yes we couldn't play the video". I asked if they needed the videos in a different format and they said "no it was probably just there computer and they would play them on something else". 2 months later I pulled the tool apart myself found the broken part and modified it to get it working. Atrocious customer service but prices aren't to bad
Sold me faulty product buggered me around for months off to court we go. What a pack of low lives.
If you would rather spend time fixing tools and writing emails than doing your actual work, buy something from these guys. They have every excise under the sun why the problems you are having are nothing to do with them. Total waste of time and money, will never buy from these guys again. Do yourself a favor and go elsewhere.